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Terms of Use

 

  1. Terms & Conditions

    UPDATED: June 1, 2024


    Welcome to https://www.tamararidge.com (our website).


    This website gives you an opportunity to browse and purchase programs, products and services offered by Tamara Ridge, LMFT (Tamara Ridge, LMFT | we | us | our).


    These Terms & Conditions govern your use of this website, as well as Tamara Ridge, LMFT’s, programs, products and services, and form a binding contractual agreement between you and us. These Terms are important and you should ensure that you read them carefully and contact Tamara Ridge at [email protected] if you have any questions before purchasing our programs or engaging our services.


    These Terms constitute the entire and only agreement between you and us and supersedes all prior agreements, conduct, representations and understandings.


    Tamara Ridge, LMFT’s programs, products and services are intended for people aged 18 and over.


    ACCEPTANCE OF TERMS

    1. By accessing, downloading or using the programs, products and services offered on our website, whether or not you register as a member, you agree to be bound by these Terms, which you acknowledge that you have read and understood.
    2. We may change all or part of these Terms at any time. If we do, the new terms and conditions will be posted on this website. Your continued use of the website will constitute your acceptance of any changes. If you object to any changes to the Terms, your only remedy is to immediately discontinue your use of the programs, products and/or services.

    GENERAL DISCLAIMER

    1. All of Tamara Ridge, LMFT’s programs, products and services are intended for general education and information purposes only. Nothing on this website, or any of the content it provides, constitutes legal, medical, financial, psychotherapeutic or other professional advice. This information is not intended to diagnose any condition or provide mental health treatment.
    2. Tamara Ridge, LMFT, provides support, guidance and tools for you to set goals, determine priorities and achieve results, but any decision you make, and the consequences that flow from such decisions, is your sole responsibility. Your success depends on your background, dedication, participation, and motivation. 

    1.   Any testimonials and examples within our marketing materials are NOT to be taken as a

    guarantee that you will achieve the same or similar results.

    1. You acknowledge and agree that Tamara Ridge, LMFT, its directors, principals, employees and representatives are not responsible for decisions that you may make at any time.

    REGISTERING YOUR DETAILS

    1. Before you purchase our products and/or services, you must register an account with us.
    1. You must provide accurate, complete and up-to-date registration information, as requested, and it is your responsibility to inform us of any changes to your registration information.
    1. We may at any time request a form of identification to verify your identity.
    1. If you are a registered user or member to this website, you acknowledge and agree that:
      1. You are solely responsible for protection and confidentiality of any password or member identification that may be issued to or subscribed for by you from time to time.
      2. You will not reveal (or cause to be revealed through any act or omission) your password to any other person;
      3. You will immediately notify us if your Password is lost or becomes known to any other person;
      4. You are solely responsible for all access to and use of this site via your Password, whether such access or use is by you or any other person; and
      5. Any information you provide to us for posting or inclusion in our community, at any time, becomes our property.
      6. To the extent that you provide personal information, Tamara Ridge will treat such information strictly in accordance with its Privacy Policy.
      7. You must ensure the security and confidentiality of your registration details, including any username and/or Password. You must notify us immediately if they become aware of any unauthorised use of your registered details.

    YOUR OBLIGATIONS

    1. When using our products and/or services, you may be given access to The Joyful Alliance groups, other online or in-person forums or events in which you may post comments, photos, messages or other material. When posting Your Content, you agree that you will not post or otherwise publish through this Site or our Joyful Alliance Community any of the following:
      1. Content that is unlawful, fraudulent, misleading, deceitful, threatening, abusive, libellous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, abusive, offensive, inflammatory or otherwise objectionable.
      2. Content that harasses, degrades, intimidates or is hateful to an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability.
      3. Information that includes personal or identifying information about another person without that person’s consent.
      4. Information that constitutes promotion or advertisement for groups, events or activities organized through competing social clubs, activity sites and internet platforms, except as otherwise expressly permitted by us.
      5. Any information or content that impersonates any person or entity.
      6. Any material, non-public information about companies without authorization to do so.
      7. Any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or other unsolicited commercial communication (except as otherwise expressly permitted by us).
    1. By posting or otherwise publishing Your Content on our Site or The Joyful Alliance, you:
      1. Grant us a non-exclusive, worldwide, royalty-free, perpetual, licence to use, reproduce, edit and exploit Your Content in any form and for any purpose;
      2. Warrant that you have the right to grant the above licences;
      3. Warrant that Your Content does not breach these Terms; and
      4. Consent to any act or omission which would otherwise constitute an infringement of your moral rights, and if you add any content in which any third party has moral rights, you must also ensure that the third party also consents in the same manner.
    1. We reserve the right (but have no obligation) to:
      1. Review, modify, reformat, reject or remove Your Content that, in our opinion, violates these Terms or otherwise has the potential to harm, endanger or violate the rights of any person; and
      2. Monitor use of the Site, and store or disclose any information that we collect, including in order to investigate compliance with the Terms or for the purposes of any police investigation or governmental request.

    CODE OF CONDUCT

    1. Our Site and The Joyful Alliance Community is a space for learning and is a pitch-free, solicitation-free and sales-free environment.
    2. While using this Site and/or our The Joyful Alliance Community, we ask that you not:
      1. Contact anyone who has asked not to be contacted.
      2. Collect personal data about other users for commercial or unlawful purposes.
      3. Infringe other user’s privacy rights.
      4. Violate the intellectual property of others.
      5. Post anything that contains software viruses, worms or any other harmful code.
      6. Use manual or automated software, devices, script robots, other means or processes to access our Site or any related data or information.
    3. Please see our The Joyful Alliance Community Guidelines in the appendix to these Terms for more information.


    CONFIDENTIALITY

    1. We respect your confidential, personal and proprietary information, ideas, plans and trade secrets (collectively, Confidential Information) and by using our products and/or services, you agree to respect the same rights of the other The Joyful Alliance Community community product and/or services participants (Participants) and representatives of The Joyful Alliance Community or Tamara Ridge, LMFT.
    2. You agree:
      1. That any confidential information shared by Participants or any of our representatives is confidential and proprietary and belongs solely and exclusively to the Participant who discloses it or to us.
      2. Not to disclose such information to any other person or use it in any manner other than in discussion with Participants during training sessions.
      3. That all materials and information provided to you by us are our confidential and proprietary information and intellectual property, belong solely and exclusively to us, and may only be used by you as authorized by us.
      4. That if you violate, or threaten to violate, any of your agreements contained in this paragraph we will be entitled to, among other things, injunctive relief to prohibit such violations.
    3. While you are free to discuss your personal results from our services, you must keep the experience and statements, oral or written, of the Participants in the strictest of confidence.

    COPYRIGHT AND TRADEMARK NOTICES

    1. All material on this Site, in The Joyful Alliance Community or otherwise delivered by us by us including (but not limited to) course content, text, graphics, information architecture and coding (Our Content), is subject to copyright. While you may browse or print Our Content for non-commercial, personal or internal business use, you must obtain our prior written permission if you’d like to use, copy or reproduce it. Modification of Our Content for any other purpose is a violation of our copyright and other proprietary rights, and is strictly prohibited.
    2. You acknowledge that you do not acquire any ownership rights by using the Site or Our Content.
    3. The trademarks, logos, and service marks displayed on our Site are the registered or unregistered trademarks of The Joyful Alliance Community and Tamara Ridge. The trademarks, whether registered or unregistered, may not be used in connection with any product or service that does not belong to The Joyful Alliance, in any manner that is likely to cause confusion with customers, or in any manner that disparages The Joyful Alliance Communit or Tamara Ridge.
    4. Nothing contained on this Site or in The Joyful Alliance Community should be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademark without our express written permission.
    5. You agree that damages may be an inadequate remedy to a breach of these Terms and acknowledge that Tamara Ridge will be entitled to seek injunctive relief if such steps are necessary to prevent violations of its intellectual property rights.

    RIGHT TO TERMINATE

    1. We reserve the right to terminate your use of the Site, The Joyful Alliance or our products and/or services generally if you breach these terms, as determined by us in our sole discretion.
    2. Refunds are not provided for products and/or services that have been rendered by us, including where you have been given access to Our Content or The Joyful Alliance Community, whether accessed by you or not, unless we are in breach of the United States Federal Trade Commission guidelines.

    FINANCIAL TERMS

    1. The cost, cancellation and refund, if any, details of our products and services are set out below:

    Product or Service

    Recommended Retail Price (in US dollars)*

    Duration

    Cancellation

    Refund

    Self-Healing From Trauma/PTSD

    $2,997

    12 weeks

    *30 Days of Doing Guarantee

    *30 Days of Doing Guarantee

     

    Healing After Domestic Violence

    $4,997

    24 weeks

    *30 Days of Doing Guarantee

    *30 Days of Doing Guarantee

    Self-Healing in Relationship



    Helping your Clients Self-Heal From Trauma/PTSD For Professionals

    $4,997




    $7,997

    12 weeks




    52 weeks

    *30 Days of Doing Guarantee


    n/a

    *30 Days of Doing Guarantee



    n/a

     

    The Joyful Alliance Membership

    *Tamara Ridge will determine your eligibility in her sole discretion

    $42 per month

    Month to month

    Any time, by you or us by email to [email protected]

     

    n/a

    The Trauma Erase Method Academy Yearly Membership Subscription

    $419 per year

     

    12 months

    Any time, by you or us by email to [email protected]

     

    n/a

    *Cancellation and refunds of any programs can be made by contacting Tamara at [email protected]. Refunds will be provided within the first 7 days of purchase for any reason. Any other refund requests will be honored for payments made in the prior 30 days only.

    1. Each refund request will be assessed on a case-by-case basis and when genuine value has not been received or isn’t able to be received, refunds will be granted at the discretion of the Joyful Alliance team.
    2. Invoices for any Trauma Erase Method program are automatically generated and can be requested at any time by emailing [email protected].
    3. Some of our payments are operated through an online and automated billing system (Online Payment). Where your payments are made via Online Payment:
      1. You agree to ensure sufficient funds are available in your nominated account to meet any account withdrawals made by us on their scheduled due dates.
      2. If payment is defaulted or not received, you authorize us to debit any outstanding funds from your nominated account without need for notification at a future date.
      3. Where another agent or enterprise is debiting funds pursuant to an arrangement entered into with us, you also affirm the same rights and undertakings explained in these Terms to them.
      4. We reserve the right to suspend or terminate any product or service, at our discretion, if payment is defaulted.
      5. We reserve the right to on-sell or otherwise authorize a debt-collection or other authorized agency to collect any amount not paid by you.
      6. We reserve the right to inform credit watch monitoring services of ongoing defaults trends or payment-avoiding strategies employed where we deem it appropriate.
    4. We endeavour to work with clients who have financial difficulties to ensure actions such as those listed above do not happen. If you are having difficulties or require a payment plan, please contact us.
    5. In circumstances where we invoice you for payment, payment is due and payable by the payment date noted on the invoice. Failure to make payment by the payment date may lead to suspension of use of our product and/or services.
    6. From time to time, Tamara Ridge may offer members the opportunity to purchase additional products and services at a discounted rate. To be eligible for this discount, you must be an active member in good standing at the time of purchase.
    7. Any refund requests will be assessed on a case-by-case basis and when genuine value has not been received or isn’t able to be received, refunds may be granted at the discretion of the Joyful Alliance team.
    8. If you are experiencing financial hardship or difficult personal circumstances that are preventing you from actively participating in the Joyful Alliance community, Tamara Ridge may in her sole discretion, allow you to pause your membership. Please email [email protected] if this is the case

    THE JOYFUL ALLIANCE LIVE EVENTS

    1. For the purpose of the paragraphs below, The Joyful Alliance workshops and other presentations and retreats hosted by Tamara Ridge will be referred to as ‘Events’.
    2. Events are strictly adults only to ensure professionalism and a quiet working environment for all other attendees.
    3. Tamara Ridge reserves the right to exclude you from any Event should you, in Tamara Ridge’s sole determination, become disruptive.
    4. You understand and acknowledge that Tamara Ridge and/or its representatives may record any aspect of an Event (Recordings). Those Recordings may be in the form of audio, video or still photography, and those Recordings may be used in the production of marketing or other materials to be used by Tamara Ridge.
    5. You hereby waive any and all legal rights you may have against Tamara Ridge in respect of Recordings of your participation in the event and grant to Tamara Ridge the absolute right and permission to copyright and use, reuse and publish the Recordings where you may be depicted or included, in whole or in part, or composite or distorted in character or form, without restriction as to changes or alterations from time to time, or reproductions thereof in colour or otherwise, made through any medium and in any and all media now or later known, for art, advertising, trade or any other legal purpose. You also consent to the use of any printed matter in conjunction with that use.
    6. You waive any right that you may have to inspect or approve the finished product or products of the Recordings or any printed matter that may be used in connection with the Recordings or the use to which it may be applied.
    7. You hereby release, discharge and agree to hold harmless Tamara Ridge from any and all liability that has or may occur in the making of the Recordings or any subsequent process or publication.
    8. In the unlikely event that Tamara Ridge cancels an Event, you will receive a full refund of the purchase price paid for the Event. Tamara Ridge will not reimburse any optional expenses including but not limited to flights and accommodation.

    LIABILITY IS LIMITED

    1. The disclaimers, liability limitations and indemnities within these Terms do not exclude rights that by law may not be excluded.  Such rights include, but are not limited to, those rights under Consumer Laws of The United States of America.
    2. We do not make any express or implied representation or warranty about, or shall be liable, in contract, tort (including negligence) or otherwise, for any direct, indirect, special or consequential loss, damages or reliance in connection with any of our Site, The Joyful Alliance or Our Content.
    3. In no event will we be liable for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, or the cost of procurement of substitute products or services arising out of or related to the use, inability to use, unauthorised use, performance or non-performance of or reliance upon this Site, The Joyful Alliance or Our Content.
    4. These limitations and terms include (but are not restricted to) loss or damage you might suffer as a result of:
    1. Reliance on the completeness, accuracy, suitability or currency of information, products or services irrespective of any verifying measures taken by us (including third party material and advertisements).
    2. Failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records.
    3. Accessing websites or servers maintained by other organisations through links on our Site, The Joyful Alliance or products or services. Links are provided for convenience only. We do not endorse linked websites nor their products and services and you access them at your own risk.
    4. The use of credit card or other financial information, failure to complete (or delay in completing) any transaction, or other loss or damage arising from any transaction made or attempted on our Site.

    YOUR INDEMNITY

    1. You indemnify us from all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered by you or us as a direct or indirect consequence of using or attempting to use our information, products, services or any breach by you or your agents of these Terms. We are not responsible for, and expressly disclaim all liability to the fullest extent permitted by law, for damages of any kind arising out of use, reference to, or reliance on any information contained within our Site,The Joyful Alliance or through use of our products or services.

    AFFILIATE DISCLOSURE

    1. As affiliates of certain products and services we may receive compensation for recommending and promoting products/services linked to from this Site or via our Joyful Alliance community.

    NO ASSIGNMENT

    1. You cannot transfer or assign your Joyful Alliance Community membership without Tamara Ridge’s prior written consent.

    1. We may assign or transfer our obligations under these Terms at any time, subject to giving you four (4) weeks prior notice in writing.

    DISPUTE RESOLUTION

    1. Should a dispute arise between us, we strongly encourage you to contact Tamara Ridge at [email protected] to seek a resolution. Any reasonable requests will be considered and Tamara Ridge will attempt to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

    APPLICABLE LAW

    1. These Terms shall be construed in accordance with and governed by the laws of The United States of America. You consent to the exclusive jurisdiction of the courts in The United States of America, in the state identified by Tamara Ridge, at her discretion, to determine any matter or dispute which arises between us.

    YOUR FEEDBACK

    1. We welcome inquiries or feedback on our Site. Unless specifically stated by you, we shall treat any information you provide us with, as non-proprietary and non-confidential.

    1. If you have questions or comments regarding this Site, or The Joyful Alliance products or services, please email us at tamara@tamararidge.com

    Company Details

    Trading Name: Tamara Ridge, LMFT

    EIN: 85-0886052

    Country: United States of America

    Telephone Number: 626-657-0061

    Email: [email protected]


    APPENDIX

    COMMUNITY GUIDELINES


    Individuals in all stages of healing are welcome here. We have community members of diverse walks of life and various backgrounds.


    We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.


      • Individuals at all stages of healing are welcome here.
      • We have community members of diverse walks of life and various backgrounds.
     
  2. Safe behaviors are required
  3.  
    • The programs included in our community are not replacements for individual therapy or for psychiatric care.
    • If you have feelings indicating that you might be a threat to yourself (suicidal behavior) or someone else (homicidal behavior), please seek appropriate assistance by calling 911, contacting your therapist or presenting yourself to the nearest emergency room.
    • Seeking peer support from community members for suicidal or homicidal feelings does not maintain the safety of this community for others and will not be tolerated. 
    • Membership is subject to suspension for 6 months or more and can only be reinstated following confirmation by your attending Therapist or Psychiatrist for suicidal behaviors. 
    • Keep it respectful
    • Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.
    • No pitching to the group
    • We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your Facebook groups or other communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.
    • No gated content
    • Content posted in the groups cannot be used to harvest leads in any way. 
    • Respect confidentiality
    • Content gathered in The Joyful Alliance groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
    • Keep it on topic
    • We reserve the right to remove posts based on off-topic content or offensive content.
    • Partnering with other members for business purposes
    • Access to this group does not mean that Tamara Ridge or The Joyful Alliance endorses anyone’s products or services. Please be cautious and do your due diligence when interacting with anyone in the group – don’t assume everyone is trustworthy.
    • Report posts that are breaking group policies
    • Due to the large number of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our community manager in the comments, or reach out to our community manager directly via private message so our team can review them.
    • Breaking the rules
    • If you are deemed to be breaking the rules of the group,Tamara Ridge and/or The Joyful Alliance reserves the right to remove you from the Joyful Alliance Community.
  • Governing Law

 

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pasadena, CA.

 

  • Contact Information

 

If you have any questions or concerns regarding these Terms, please send us a detailed message to [email protected]
and we will make every effort to resolve your concerns. You may also contact us at the address below:

 

680 E. Colorado Blvd, Suite 180 & Second Floor, Pasadena, CA, 91101